Welcome to Glammist’s FAQ page! We’re here to help with any questions you may have about our skincare products, orders, shipping, returns, and more.
Orders & Shipping
How long does it take to process my order?
We typically process orders within 24-48 hours (excluding weekends and holidays). You’ll receive a confirmation notification once your order has been shipped.
What are the shipping options?
We offer:
✔ Standard Shipping and Delivery in(2-5 business days)
✔ Express Shipping and Delivery in(2-3 business days)
✔ International Shipping and Delivery in(Varies by location)
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via notification. You can use this number to track your order on our website or the courier’s website.
Do you offer free shipping?
Yes! We offer free standard shipping on all orders over ₹ 998 and above.
What should I do if my order is delayed or lost?
If your order is delayed beyond the estimated delivery time, please contact our support team at glammistofficial@gmail.com with your order number and we’ll be happy to assist you.
Returns & Exchanges
What is your return policy?
We offer a 30-day return policy on all unused and unopened products. If you’re not satisfied with your purchase, contact us within 30 days to initiate a return.
How do I request a return or exchange?
Simply email us at glammistofficial@gmail.com with your order details, and we’ll guide you through the return process.
Do I have to pay for return shipping?
Customers are responsible for return shipping costs unless the product is defective or incorrect.
Can I return a used product?
For hygiene reasons, we only accept returns for unused and unopened products. However, if you experience an allergic reaction, please reach out to us.
Discounts
Do you offer any first-time customer discounts?
Yes! First-time customers can enjoy our free samples while ordering for the first time.
How do I apply a discount code?
At checkout, enter your discount code in the “Promo Code” field, and the discount will be applied to your total.
Still have questions? Contact us at [your email] and we’ll be happy to assist you!
📩 Email: glammistofficial@gmail.com
📞 Customer Support:
Mobile: +91 8830607062 Hotline:+91 9890335655
🌿 Glammist – Gentle Care, Lasting Radiance.